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In a web browser, sign in to Outlook Web App using the URL provided by the person who manages email for your organization. If it's not htmlfile, right-click (Default), select Modify, input htmlfile in the Value data box, and then select OK.Use the display settings to control the appearance of the message list, reading pane, and conversation view. Make sure that the value of the String (Default) is "htmlfile". Locate, and then select the registry subkey: HKEY_CLASSES_ROOT \.html. Step 3: Verify that the String (Default) value of the HKEY_CLASSES_ROOT.

If you do not trust the source of this information in C:UsersDesktop\regkey.reg, do not add it to the registry.Īre you sure you want to add the information in drive: location file was copied to\file name.reg to the registry? Type a unique file name, and then select Save.Ĭopy the exported registry key to the desktop on the problem computer.Īdding information can unintentionally change or delete values and cause components to stop working correctly.

Note the location where the file will be saved. On the File or Registry menu (depending on your operating system), select Export. Locate, and then select the registry subkey: HKEY_LOCAL_MACHINE\Software\Classes\htmlfile\shell\open\command. In the Open box, type regedit, and then select OK. On a computer that does not encounter this problem, select Start > Run. Step 1: Export the registry key from another computer Use this method only if the earlier instructions for each browser do not work to resolve this problem.

Select the Internet Explorer should check to see whether it is the default browser check box. Under Internet programs, make sure that the correct email program is selected. On the Tools menu, select Internet Options. In the Internet Options dialog box, select the Programs tab, and then select Make default under Default web browser.Select OK, and then close the Default Programs dialog box.Select Microsoft Outlook > Set this program as default.On the Tools menu, select Internet Options.Internet Explorer 8 and Internet Explorer 7 In the Internet Options dialog box, select the Programs tab, and then select Make default under Default web browser. Select OK, and then close the Default Programs dialog box. In the Reset Internet Explorer Settings window, select the Delete personal settings > Reset. Select OK, and close the Default Programs dialog box. Scroll back up to the top of the default programs list and highlight Internet Explorer and select Set this program as default. In the Programs list, select Microsoft Outlook > Set this program as default. In the Reset Internet Explorer Settings window, select Delete personal settings > Reset. If you are using Windows 10, Windows 8.1 or Windows 8, proceed to method 2.